Our
Services
Reception
24 hours a day, 7 days a week, you can contact us. You can drop by our office or call the internal number 9.
Room service
Breakfast in bed sounds like music to your ears? Our room service is ready for you. Take a look at our delicious menu HERE
Wi-Fi
Free Wi-Fi is available in all public areas and rooms at Hotel Arena.
Shop
You know the feeling, you think you have packed everything, but then you forget something. We understand that and that is why you can always come to our shop. Practical items such as umbrellas, but also food and drinks can be found here. The shop can be found at reception.
Hotels For Trees
To save energy and promote green, we work with our partner Hotels For Trees. Our guests can choose to skip the daily cleaning of their room, saving time and resources. A saving for which, in exchange, we at Hotels For Trees have a tree planted every day, per room. Read more about it HERE.
Mini-Bar
We don’t like wasting electricity on food/drink, which is why the minibars in the hotel rooms are empty by default. If you still want something to drink or eat, there is a cosy spot in Park restaurant, or get some at our shop (next to reception). Your purchased food or drinks can, however, be kept cool in your minibar.
Laundry & Dry-cleaning
Your clothes can be washed or steamed for you. Hand in your laundry and the form in your room to reception before 09:00 and you will receive your clothes back the same day before 19:00. This service is available from Monday to Saturday.
Ironing
Secretly, everyone tries to avoid ironing as much as possible. But sometimes a garment just needs an iron. If you are staying in a Comfy or Super Comfy you can get an ironing board and iron at reception on request. If you stay in a Suite then this is standard in the room.
Check-out time
Check-out is possible until 12:00 at the latest. Feel like sleeping in? Later check-out is possible on request and subject to availability. A surcharge applies.
Lockers
Please store your valuables in the electronic safe in the room. Unfortunately, we cannot be held responsible for the loss of valuables left in the room.
Parking
It is possible to park your car with us in the underground garage. Parking is subject to availability. The rate is €5.00 per hour with a maximum of €50.00 per day. Roadside parking is €6.00 per hour with a daily rate of €54.00 (paid parking between 09:00 -24:00).
Bikes
Take a leisurely stroll through the Oosterpark or explore the city like a true local? We hire out our own Amsterdam bikes. You rent the bike at the hotel reception, where you will also return it.
Taxi Service
With a simple call, we can summon a taxi for you. Our partner Sustainable Taxi Holland, takes our guests to and from Schiphol Airport with a sustainable 100% electric fleet. From and to Schiphol Airport fixed prices apply, to other destinations prices are flexible.
